Reaching Td Auto Finance is easy and convenient. You can connect with a representative through various channels depending on your preference. For immediate assistance, call their customer service line at 1-888-742-4000. You can also reach them via email at customer.service@tdautofinance.com. If you prefer online communication, you can visit their website and use the secure contact form. Additionally, you can connect with Td Auto Finance on social media platforms like Facebook and Twitter for general inquiries and support.
Contacting TD Auto Finance
There are several ways to contact TD Auto Finance for assistance with your auto loan account. Below are the methods of contact as well as available hours for each method.
Mail
TD Auto Finance
P.O. Box 1001
Staten Island, NY 10314
Phone
1-877-283-4598
Monday – Friday: 8:00 AM – 9:00 PM (ET)
Saturday – Sunday: 10:00 AM – 7:00 PM (ET)
Email
customerservice@tdautofinance.com
Please allow 2 business days for a response.
Online
You can also submit a secure message through your TD Auto Finance account online.
In Person
You can visit a TD Bank branch to make a payment or ask questions about your account.
Fax
1-866-883-8975
| Method | Hours |
|---|---|
| Phone | Monday – Friday: 8:00 AM – 9:00 PM (ET) Saturday – Sunday: 10:00 AM – 7:00 PM (ET) |
| 24/7 | |
| Online | 24/7 |
| In Person | Bank branch hours vary |
| Fax | 24/7 |
Online Account Access
To access your TD Auto Finance account online, you can follow these steps:
- Go to the TD Auto Finance website: https://www.tdautofinance.com
- Click on the “Login” button in the upper right corner
- Enter your User ID and Password
- Click on the “Login” button
Once you are logged in, you will be able to view your account balance, make payments, and manage your account settings.
Mobile App Communication
The TD Auto Finance mobile app offers a seamless way to manage your auto loan account on the go. Here’s how to use the app to communicate with a customer service representative:
- Download the TD Auto Finance app from the App Store or Google Play.
- Log in to your account using your username and password.
- Tap the “Menu” icon in the top left corner of the screen.
- Select “Live Chat” from the menu.
- Enter your question or request in the chat window.
A TD Auto Finance customer service representative will respond to your query as soon as possible.
Additional Contact Methods
In addition to the mobile app, you can also contact TD Auto Finance through the following methods:
- Phone: 1-888-742-3030
- Email: customerservice@tdautofinance.com
- Mail: TD Auto Finance, P.O. Box 1040, Wilmington, DE 19899-1040
Hours of Operation
TD Auto Finance’s customer service hours are as follows:
| Day | Hours |
|---|---|
| Monday-Friday | 8:00 AM – 8:00 PM ET |
| Saturday | 9:00 AM – 5:00 PM ET |
Branch Visit
For personalized assistance, you can visit a local TD Auto Finance branch. Branch locations and hours of operation can vary, so it’s recommended to call ahead or check the TD Auto Finance website for the most up-to-date information.
Benefits of Visiting a Branch:
- Direct interaction with TD Auto Finance representatives
- Immediate resolution of inquiries or concerns
- Convenient for those who prefer face-to-face communication
Alright, folks! That’s about all she wrote for today. Hopefully, you found this guide helpful in figuring out how to get in touch with TD Auto Finance. Remember, patience is key when dealing with customer service, and don’t be afraid to explore all the options we covered. Thanks for taking the time to check out our article. If you have any more car-related questions, come on back and visit us again. We’re always here to help!