Can You Get Your Money Back From Paypal if You Get Scammed

If you’re the victim of a scam and paid using PayPal, you may be able to get your money back. PayPal has certain policies in place to protect its users from fraud. However, whether or not you can get a refund depends on various factors. One of the key factors is whether you paid for goods or services that were never delivered. If this is the case, you can file a dispute with PayPal and provide evidence of the scam. Another factor is the type of payment you made. PayPal offers different levels of protection depending on the payment method used. For instance, you have more protection if you used a credit card compared to a debit card or bank account. It’s important to report the scam to PayPal promptly and provide all necessary documentation to support your claim. If your claim is approved, PayPal will refund the amount you lost.

Can You Get Your Money Back From Paypal if You Get Scammed?

If you’ve been scammed on PayPal, you may be wondering if you can get your money back. The answer is: maybe. PayPal has a buyer protection policy that may cover you if you’ve been scammed, but it’s not always easy to get your money back.

In this article, we’ll explain how to dispute a transaction on PayPal and how to increase your chances of getting your money back.

How to dispute a transaction


Log in to your PayPal account and go to the “Activity” tab.


Find the transaction that you want to dispute and click on the “Dispute” link.


Select the reason for the dispute.


Provide evidence to support your claim.


Click on the “Submit” button.

PayPal will review your dispute and make a decision. If you win the dispute, you will get your money back. If you lose the dispute, you will not get your money back.

How to increase your chances of getting your money back

There are a few things you can do to increase your chances of getting your money back from PayPal if you’ve been scammed:

  • Report the scam to PayPal as soon as possible.

  • Provide as much evidence as possible to support your claim.

  • Be patient. PayPal may take some time to review your dispute.

What to do if you don’t get your money back

If you don’t get your money back from PayPal, you can try to:

  • File a complaint with the Better Business Bureau.

  • Contact your credit card company or bank and dispute the transaction.

You may also be able to take legal action against the scammer.


If you’ve been scammed on PayPal, it’s important to act quickly. The sooner you report the scam and file a dispute, the more likely you are to get your money back.

PayPal Protection and Policies

PayPal offers various protection measures and policies to help users safeguard their funds and resolve disputes. Understanding these protections can enhance your confidence when using PayPal for transactions.

Buyer Protection

  • PayPal Purchase Protection: Covers unauthorized purchases or items that are significantly different from their description.
  • Refund Policy: Allows buyers to request refunds for eligible purchases within certain timeframes.
  • Dispute Resolution: PayPal facilitates a process for buyers to file disputes and seek resolutions with sellers.

Seller Protection

PayPal also offers protections for sellers to minimize their risk of fraudulent activities:

  • Seller Protection: Covers damages incurred by sellers due to unauthorized transactions or chargebacks.
  • Funds Held for Review: PayPal may temporarily hold funds from high-risk transactions to assess the buyer’s credibility.

Table of Protection and Policies

BuyerPurchase ProtectionUnauthorized purchases or significantly different items
BuyerRefund PolicyEligible purchases within specified timeframes
BuyerDispute ResolutionDisputes filed with sellers through PayPal
SellerSeller ProtectionUnauthorized transactions or chargebacks
SellerFunds Held for ReviewHigh-risk transactions

By understanding PayPal’s protection measures and policies, you can mitigate the risks associated with online transactions and maximize your safety as a buyer or seller.

Is It Possible to Get Your Money Back From PayPal if You Get Scammed?

Yes, it is possible to get your money back from PayPal if you get scammed. PayPal has a buyer protection policy that helps protect customers from fraud and unauthorized transactions. However, there are certain conditions that must be met in order to qualify for protection. In this article, we will explore the steps involved in getting your money back from PayPal and provide tips to prevent PayPal scams.

How to Get Your Money Back

  • Report the scam to PayPal immediately. The sooner you report the scam, the better your chances of recovering your money. You can report the scam online or by calling PayPal’s customer service line.
  • Provide PayPal with evidence of the scam. This could include documentation such as emails, screenshots, or a police report.
  • Cooperate with PayPal’s investigation. PayPal will investigate the scam and determine if you are eligible for a refund.
  • Be patient. PayPal’s investigation process can take several weeks or even months.

Eligibility Requirements

  • The transaction must have been unauthorized.
  • The transaction must have been made using PayPal’s “Goods and Services” option.
  • You must have filed a chargeback with your credit card company or bank.

Preventing PayPal Scams

  • Only send money to people you know and trust.
  • Be wary of emails or messages that ask you to click on links or provide personal information.
  • Check the seller’s feedback before making a purchase.
  • Use a credit card or PayPal’s “Goods and Services” option when making payments.
  • Keep track of all your transactions.
ScenarioEligible for Refund?
I sent money to a friend and they never sent me the goods.No
I bought something online and the seller never shipped the item.Yes
I clicked on a link in an email and my PayPal account was hacked.Yes

Other Options for Recovery

If PayPal is unable to help you recover your funds, there are other options you can explore:

  • Contact your credit card company or bank: Report the scam and request a chargeback. If you paid with a credit card, you may have protection under the Fair Credit Billing Act.
  • File a complaint with the Federal Trade Commission (FTC): Report the scam to the FTC, which may investigate and take action against the scammer.
  • Contact your local police department: File a police report to document the scam and potentially assist with the investigation.
Credit card chargeback
  • Potential for full refund
  • Protection under federal law
  • May not be available for all transactions
  • May take time to process
FTC complaint
  • Helps track and investigate scams
  • May lead to enforcement actions
  • Unlikely to result in direct refund
  • Can be a lengthy process
Police report
  • Documents the scam for legal purposes
  • May support other recovery efforts
  • May not lead to immediate action
  • Investigation process can be complex

Thanks for sticking with me through this wild ride of PayPal refunds and scams. I hope this article has given you some peace of mind and a better understanding of your rights when it comes to online transactions. Remember, knowledge is power, and the more you know, the less likely you are to fall victim to a scam. If you have any more questions or concerns, feel free to drop by again. I’ll be here, waiting to dish out more money-saving wisdom. Take care and stay vigilant, my friends!