Hesta is a renowned Australian superannuation fund that caters to the needs of healthcare and community service workers. It is considered a reputable fund due to its strong track record of delivering competitive returns, low fees, and a comprehensive range of investment options. Hesta is also committed to ethical and sustainable investing, making it an attractive choice for investors who prioritize aligning their investments with their values. Additionally, Hesta’s customer service is highly rated, providing members with personalized support and guidance in managing their retirement savings.
HESTA’s Performance and Track Record
HESTA, the Health Employees Superannuation Trust Australia, is a superannuation fund that provides retirement savings and financial services to healthcare industry workers in Australia. Here’s an overview of HESTA’s performance and track record:
Investment Performance
- Strong Long-Term Returns: HESTA has consistently delivered strong returns over the long term. Over the past 10 years, the MySuper Balanced option has returned an average of 8.6% per annum.
- Consistent Outperformance: HESTA’s investment performance has outperformed the industry median in most rolling periods, including over 1, 3, 5, and 10 years.
- Multi-Sector Expertise: HESTA’s investment team has expertise across various asset classes, including Australian and international shares, bonds, infrastructure, and property.
Risk Management
HESTA places a strong emphasis on managing risk to protect members’ savings:
- Diversified Portfolio: HESTA’s funds are invested in a diversified range of assets to reduce overall risk.
- Strong Governance: HESTA has a robust governance framework to oversee investment decisions and ensure prudent risk management.
Member Satisfaction
HESTA has a high level of member satisfaction:
- Member Engagement: HESTA actively engages with members through online portals, webinars, and financial advice services.
- Positive Feedback: HESTA consistently receives positive feedback from members in independent surveys, highlighting their satisfaction with the fund’s performance, services, and communication.
Financial Stability
HESTA is financially stable and well-positioned to meet its long-term obligations:
| Financial Indicator | Value |
|---|---|
| Assets Under Management | $70 billion |
| Reserve Ratio | 16.3% |
| Credit Rating | AAA (stable) from S&P Global |
Overall, HESTA’s performance and track record demonstrate a commitment to delivering strong returns, managing risk effectively, and providing excellent member services. The fund’s long-term outperformance, diversified portfolio, and strong governance make it a competitive choice for healthcare workers seeking a reliable superannuation provider.
HESTA’s Customer Service
HESTA offers a range of customer service channels, including:
- Phone support: Available 8am-6pm AEST weekdays
- Online chat: Available during business hours
- Email support: Available 24/7
- In-person appointments: Available at selected locations
HESTA’s customer service team has been consistently rated highly for its friendliness, helpfulness, and efficiency.
Member Benefits
HESTA members enjoy a range of benefits, including:
- Competitive investment returns
- Low fees
- Insurance coverage against death, disability, and income protection
- Financial advice and planning services
- Access to a range of online tools and resources
- Discounts on products and services from select partners
| Benefit | Description |
|---|---|
| Insurance coverage | HESTA provides members with insurance coverage against death, disability, and income protection. This coverage is designed to protect members and their families in the event of unexpected events. |
| Financial advice and planning services | HESTA offers members access to financial advice and planning services. These services can help members make informed decisions about their retirement savings and other financial matters. |
| Access to online tools and resources | HESTA provides members with access to a range of online tools and resources. These tools and resources can help members track their progress towards their retirement goals, make investment decisions, and manage their accounts. |
Well, there you have it, folks! We’ve taken a deep dive into Hesta, and while it’s certainly not perfect, it offers a compelling mix of strengths and opportunities. Whether it’s the right fund for you ultimately depends on your individual circumstances and financial goals. Thanks for sticking with us on this journey. If you found this article helpful, be sure to check back in with us later. We’re always adding new content and insights to keep you informed and empowered about your financial future. Until then, keep investing wisely!