How Do I Get a Refund From Interjet

To obtain a refund from Interjet, you must first visit their website and submit a request through their online form. You will need to provide your booking reference number, email address, and the reason for your refund request. You may also be required to provide additional documentation, such as a copy of your passport or boarding pass. Once your request has been submitted, it will be reviewed and processed by Interjet. If your refund is approved, the funds will be credited back to the payment method used to purchase the ticket. The processing time for refunds can vary, but it typically takes 7 to 14 business days. You can track the status of your refund request by logging into your Interjet account or contacting their customer support team.

Eligibility and Criteria for Refunds from Interjet

To be eligible for a refund from Interjet, the following criteria must be met:

  • The flight must have been canceled by Interjet.
  • The passenger must have purchased a refundable fare.
  • The passenger must request a refund within 30 days of the flight cancellation.

The following table outlines the refund amounts that passengers are entitled to, depending on the type of fare purchased:

Fare TypeRefund Amount
Refundable FareFull Refund
Non-Refundable FareNo Refund
Partially Refundable FarePartial Refund (amount varies)

If a passenger is eligible for a refund, they can request it by contacting Interjet’s customer service department.

Refund Request Process

To request a refund from Interjet, follow these steps:

  • Go to Interjet’s website.
  • Click on the “Manage Your Booking” tab.
  • Enter your booking reference number and email address.
  • Click on the “Cancel Flight” button.
  • Select the reason for cancellation.
  • Click on the “Request Refund” button.
  • Follow the instructions on the screen.

Once you have submitted your refund request, Interjet will process it and issue a refund to the original form of payment within 7-10 business days.

Refund Policy
Ticket TypeRefundableCancellation Fee
FlexFully refundable$0
PlusRefundable with a fee$50

Refund Timeline and Options

The refund timeline and options for Interjet flights vary depending on the circumstances of the cancellation and the payment method used. Here’s a breakdown:

Cancellation by Interjet

If Interjet cancels your flight, you are entitled to a full refund or a credit for a future flight.

* Full refund: If you choose a refund, the processing time will depend on the payment method used (see below).
* Credit: The credit can be used for any Interjet flight within 12 months of issuance.

Voluntary Cancellation by Passenger

If you choose to cancel your Interjet flight:

* Refund: You may be eligible for a refund, but it will depend on the fare type purchased and the cancellation policy.
* Credit: You can also opt for a credit towards a future Interjet flight.

Refund Processing Time

The refund processing time from Interjet varies depending on the payment method used:

  • Credit card: 7-14 business days
  • Debit card: 7-10 business days
  • Cash: 30-90 business days
  • Bank transfer: 7-14 business days

Refund Options

You can request a refund from Interjet through the following channels:

OptionHow to Request
Online:Visit the Interjet website, navigate to “My Bookings,” and follow the instructions.
Call Center:Contact Interjet’s call center at the number listed on their website.
Airport:Visit an Interjet airport counter and request a refund in person.

Contacting Interjet for Refunds

To request a refund from Interjet, follow these steps:

  1. Contact Interjet’s customer service: You can reach customer service by phone, email, or through the Interjet website.
  2. Provide your flight details: Have your flight number, departure date, and booking reference number ready.
  3. State your reason for cancellation: If applicable, provide a brief explanation of why you are requesting a refund.
  4. Submit your refund request: Follow the instructions provided by Interjet’s customer service representative.

Hey there, thanks for hanging out with me while we dug into the ins and outs of getting your Interjet refund. I hope it helped shed some light on the process. If you’ve still got questions or need further guidance, don’t hesitate to drop by again. I’m always happy to help. Until next time, keep your travels stress-free and your wallets (slightly) heavier!